This Privacy Policy ("Policy") explains how S A B P Information Technology collects, uses, discloses, and safeguards your personal information when you use our online business management software (the "Software" or "Service"). By using the Software or accessing our website, you agree to the terms of this Policy. If you do not agree to this Policy, you may not use the Service. We are committed to protecting your privacy and complying with applicable data protection laws. Please read this Privacy Policy carefully to understand how we handle your information.
- Information We Collect
We collect various types of information to provide and improve our Service. The information we collect includes:
(a) Personal Information
When you register for the Service, we may collect personal information, including:
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Name (e.g., full name of the user or business owner)
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Email address
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Phone number
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Billing and payment information (such as credit card details or other payment methods)
(b) Business Information
As part of using the Software, you may provide us with business-related information, such as:
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Business name
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Business address
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Business phone number
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Tax identification number
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Business-related documents, contracts, or communications
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Customer information (if you input or store customer data within the Software)
(c) Usage Data
We automatically collect certain information when you use our Service, including:
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Device information (e.g., IP address, browser type, device type, operating system, screen resolution)
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Usage data (e.g., how and when you access and use the Software, your interactions with the Service, and logs of system errors)
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Cookies (See "Cookies and Tracking Technologies" below)
(d) Third-Party Integrations and Data
If you integrate the Service with third-party applications or services (such as accounting software, payment processors, or customer relationship management tools), we may collect and store data you provide to us through those integrations.
- How We Use Your Information
We use the information we collect for various purposes, including:
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Providing the Service: To create and maintain your account, provide you with access to the Software, and enable you to use its features and functionality.
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Customer Support: To respond to your inquiries, provide support, and resolve issues or technical problems you may encounter.
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Billing and Payment Processing: To process payments, manage your subscription, and handle financial transactions.
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Improving the Service: To analyze usage patterns, troubleshoot issues, and improve the performance, features, and functionality of the Software.
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Marketing and Communication: To send you marketing communications, newsletters, or updates about our products, services, and promotions (you can opt-out of marketing emails at any time).
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Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, and to enforce our Terms of Service and other agreements.
- How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
(a) Service Providers and Partners
We may share your information with trusted third-party service providers and partners who help us operate, maintain, or improve the Service (e.g., payment processors, cloud hosting services, customer support tools). These third parties are required to keep your information confidential and use it only for the purposes for which it was shared.
(b) Business Transfers
If we are involved in a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you of any such changes to ownership or control of your personal information.
(c) Legal Compliance
We may disclose your information when required to do so by law, subpoena, court order, or other legal processes, or if we believe such action is necessary to:
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Comply with legal obligations
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Protect our rights, property, or safety (or those of our customers or others)
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Prevent fraud or abuse of our systems
(d) With Your Consent
We may share your information with third parties if we have your explicit consent to do so.
- Cookies and Tracking Technology
We use cookies and other tracking technologies (e.g., web beacons, pixels) to collect information about your use of the Software and improve your experience. Cookies are small text files stored on your device that allow us to remember your preferences, provide analytics, and improve our services.
You can control cookie settings through your browser, including opting out of non-essential cookies. However, disabling cookies may limit your ability to use some features of the Software.
For more information on how we use cookies, please review our Cookie Policy.
- Data Security
We take the security of your information seriously and implement a variety of technical and organizational measures to protect your personal and business data. These measures include encryption, secure server infrastructure, firewalls, and regular security audits.
However, no data transmission or storage system is 100% secure, and we cannot guarantee the absolute security of your information. You are also responsible for maintaining the security of your account credentials (e.g., username, password) and ensuring that you do not share them with unauthorized parties.
- Data Retention
We will retain your information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When you no longer need the Service, or upon your request, we will delete or anonymize your personal data unless we are required to retain it for legal or legitimate business purposes.
- Your Data Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to:
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Access: Request a copy of the personal data we hold about you.
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Rectification: Correct any inaccuracies or update your personal information.
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Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
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Portability: Receive a copy of your personal data in a structured, commonly used, and machine-readable format.
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Objection: Object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at info@sabperp.com. We will respond to your request in accordance with applicable data protection laws.
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Third-Party Links
The Service may contain links to third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
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Children’s Privacy
The Service is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Service. Any updates will be posted on this page, and the "Last Updated" date at the top of the page will be revised. We encourage you to review this Policy periodically for any updates.
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Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your data rights, please contact us at: info@sabperp.com